We are proud to announce our first workshop. It will be a 3 hour in-depth workshop on Thursday afternoon.
From Chaos to Calm: How to optimize your enterprise architecture strategy & governance to get the CRM ROI you are dreaming about?
We will go in-depth on how to create process – technology maps, identify business process areas for improvement, create an implementation roadmap and a business case in the first half of the workshop. Then, we will switch gears a bit to focus on how we can create adoptable and scalable governance structures to run our Salesforce operations. All Salesforce customers can leverage the output of this workshop to improve the return of their investment in Salesforce and create better end user experiences.
This workshop will be led by Meltem Kutik, Enterprise Solutions & Analytics Director at Huron Consulting Group.
The workshop will go in-depth on how to map process to the technology needed, identify which processes that can/need to be improved, creating a roadmap and business cases, and creating a governance around all of this. The info from this is something all Salesforce customers can utilize and grow their CRM.
This workshop is for admins, project managers, managers and business analysts.