From Chaos to Calm: How to optimize your enterprise architecture strategy & governance to get the CRM ROI you are dreaming about?

We will go in-depth on how to create process – technology maps, identify business process areas for improvement, create an implementation roadmap and a business case in the first half of the workshop. Then, we will switch gears a bit to focus on how we can create adoptable and scalable governance structures to run our Salesforce operations. All Salesforce customers can leverage the output of this workshop to improve the return of their investment in Salesforce and create better end user experiences.


This is a 3 1/2 hour workshop that is hands-on and in-depth.


This is an amazing session that will be worth the prize of admission along.